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Customer Service & F.A.Q
How do I remove my boat after the sale?
When you list your watercraft, you will receive a confirmation email or order # from us informing you that your listing was posted with instructions to remove after sale.  Just send this email back to remove.  You may also use this FORM.  If you lost this, just send email to remove@ctcarstore.com with the subject line, Please remove vehicle. In the body of your listing, your name, your telephone and email address and vehicle model.  This will help us to track you ad and remove it.
How do I change the price or telephone # in my listing if I needed?
Send back your confirmation email with the new price or info and we will change it TWICE at no additional cost. Any errors we make are corrected free.
I posted my listing but I cannot find it.
1. Please "refresh" your browser to see the latest updated page for your particular brand.
2. If we do not have enough listings of you vehicle brand, example: Ferrari, it may have been listed under the Special or collector section.
3. Make sure you did not send your listing typed in ALL CAPS.  Our ROBOT simply deletes these listings and all your vehicle information including payment.  You credit card will not be charged.
4. Still can't find it? Email Us
When does my listing expire?
Currently, listings have No Expiration!  We want to create the best value anywhere for you.  We do not believe you should have to pay a fortune, like the big newspapers charge to sell your stuff. If we find in the future, people are abusing this by not removing their vehicles after sale, we will immediately change this policy. We reserve the right to change or alter it at anytime.
I do not see many pictures..
You will only see pictures if people choose to send them in with their listings. Vehicles with pictures probably sell faster.
Billing questions
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Site feedback & all other questions
Send all questions & comments Here
Contact Information
Mailing Address:
CTBoats.com
P.O. Box 330642
West Hartford, Connecticut 06133